Helpdesk Christmas Opening Times

Over the Christmas period, please note that there will be some temporary changes to the opening of the Helpdesk telephone lines:


Thursday 23rd December 9.00am-4.30pm

Friday 24th December 9.00am-12.30pm

Monday 27th December – Closed (Bank Holiday)

Tuesday 28th December – Closed (Bank Holiday)

Wednesday 29th December – Closed

Thursday 30th December – Closed

Friday 31st December – Closed

Monday 3rd January – Closed (Bank Holiday)


From Tuesday 4th January 2022, the usual opening hours of 9.00am–4.30pm resumes.


You can still email us at, and we will respond as soon as possible in the New Year.