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Installers & Manufacturers

Demonstrating quality

MCS certification is a mark of quality and demonstrates compliance to industry standards. It is supported by the Department for Business, Energy & Industrial Strategy. MCS certification demonstrates the quality of products and competence of installers in the renewable technology sector.

TYPES OF LOW CARBON TECH COVERED BY MCS

MCS certification covers low carbon installations and products used to produce electricity and heat from renewable sources. The certification covers the following types of technology:

Exhaust Air Heat Pump

Exhaust Air Heat Pump

An Exhaust Air Source Heat Pump (EAHP) is a system which absorbs heat from the waste air (or exhaust air) leaving a building.

Heat is extracted from the exhaust air and is upgraded into useful heat energy for space heating and domestic hot water.

An EAHP can also work alongside a standard air source heat pump, providing hot water storage and hot water production at times when the air source heat pump unit is not required for heating, usually during the summer months.

EAHPs are the perfect partner for under floor heating, providing low running costs, minimal maintenance and long life.

The Benefits of installing an Exhaust Air Heat Pump:

  • Reduce your electricity bills.
  • Cut your carbon footprint.
  • Low on noise and compact

Maintaining an Exhaust Air Heat Pump

EAHPs have a life expectancy of around 20 years.

I’m interested in installing an Exhaust Air Heat Pumps, what should I do next?

Search for an MCS certified Installer using our directory of approved installers.

MCS is a mark of quality. Using an MCS certified installer ensures that equipment meets good standards of performance and that installers are technically safe and competent.

Make a decision based on three quotes. Trust your instincts and go with a good value quote with an installer you feel you can trust.

When considering an EAHP for your home, you will need to make sure your property is well insulated. These systems involve duct work that is required to transfer exhaust air from warm rooms of the house to the water source for heating. Consequently, these types of heat pumps are usually more suited to new build or renovation projects.

It’s also worth noting that to ensure the system is incorporated effectively and efficiently, ducting should be designed at the planning stage.

Solar Assisted Heat Pump

Solar Assisted Heat Pump

A Solar Assisted Heat Pump (SAHP) is a system which absorbs atmospheric heat (e.g. via an external absorber) and turns this into useful heat energy for domestic hot water. An external absorber acts as an evaporator and utilises the heat in the atmosphere as well as any available direct solar radiation.

At present MCS only covers SAHPs which provide domestic hot water and achieve minimum performance levels.

The potential benefits of installing a Solar Assisted Heat Pump:

  • Reduce your energy bills.
  • Cut your carbon footprint.

Maintaining a Solar Assisted Heat Pump

The maintenance requirements of a Solar Assisted Heat Pump are essentially a combination of the requirements for Solar PV and a Heat Pump. Solar PV systems don’t require much maintenance – you’ll just need to keep the panels relatively clean and make sure trees don’t begin to overshadow them.

The Heat Pump element of your system will require regular scheduled maintenance, but you can expect the Heat Pump part itself to operate for circa 15-20 years if well maintained.

I’m interested in installing a Solar Assisted Heat Pump, what should I do next?

Search for an MCS certified Installer using our directory of approved installers.

MCS is a mark of quality. Using an MCS certified installer ensures that equipment meets good standards of performance and that installers are technically safe and competent.

Make a decision based on three quotes. Trust your instincts and go with a good value quote with an installer you feel you can trust.

Installations of Solar Assisted Heat Pumps for domestic properties are relatively uncommon in the UK and you should satisfy yourself that this is the renewable energy solution for you. If you haven’t done so already, you should also consider the benefits of systems independent of each other i.e. a Solar PV system to supplement your electricity needs and a Heat Pump for your heating needs.

Solar Heating

Solar Heating

Solar heating also known as solar thermal technologies, turns sunlight into heat.

Solar heating panels or solar collectors are devices that are mounted on to your roof to absorb the sun’s heat and use it to heat up water, stored in a cylinder. The liquid flowing through the panels is a mix of water and antifreeze. This technology is great for space and water heating. They are a popular solution for swimming pool heating.

The benefits of installing Solar heating:

Maintaining a Solar heating system

Maintenance costs for solar water heating systems are generally very low.

Most solar water heating systems come with a five-year or ten-year warranty and require little maintenance.

Your home’s suitability

Visit Go Renewable to find out the renewable technologies that are suitable for your home. Powered by MCS and Energy Saving Trust, Go Renewable is a start-to-end platform allowing you to assess your home for your next renewable upgrade, book a professional home survey and compare quotes from MCS certified installers ready to install your chosen renewable technology. Get started here. 

I’m interested in installing a Solar Thermal system, what should I do next?

Search for an MCS certified Installer using our directory of approved installers.

MCS is a mark of quality. Using an MCS certified installer ensures that equipment meets good standards of performance and that installers are technically safe and competent.

Make a decision based on three quotes. Trust your instincts and go with a good value quote with an installer you feel you can trust.

As with solar photovoltaic cells, solar heating technologies require sunlight, so ideally you would install the technology on a south-facing roof that receives sunlight for most of the day. You don’t need planning permission to install a solar thermal system unless you live in a listed building. If you live in a listed building please note the restrictions.

You may need a new hot water tank to store the hot water produced by your system. If you have an older hot water tank linked to an existing boiler then it is likely that you will need a new tank.

Useful links

Here are some great information sources and resources if you would like to find out more about Solar Thermal:

Ground/Water Source Heat Pump

Ground/Water Source Heat Pump

A Ground Source Heat Pump (GSHP) uses pipes that are buried in the garden to extract heat from the ground. This heat can then be used to heat radiators, underfloor or warm air heating systems and hot water in your home.

A GSHP circulates a mixture of water and antifreeze around a loop of pipe, called a ground loop. Heat from the ground is absorbed into the fluid and then passes through a heat exchanger into the heat pump.

The ground stays at a fairly constant temperature under the surface, so the heat pump can be used throughout the year.

The length of the ground loop depends on the size of your home and the amount of heat you need. Longer loops can draw more heat from the ground, but need more space to be buried in. If space is limited, a vertical borehole can be drilled instead.

Water Source Heat Pumps (WSHP) can be used to provide heating in homes near to rivers, streams and lakes. They extract the heat from open water such as rivers, lakes and canals and can also extract water from sea water.

The Benefits of installing Ground/Water Source Heat Pumps:

Maintaining Ground/Water Source Heat Pumps

GSHP/WSHP require regular scheduled maintenance but you can expect them to operate for 20 years.

There is no need for safety checks for ground source heat pumps and routine maintenance requirements are very low. These may include pre-heating season checks of the water pump, external pipes and fittings and electronics.

I’m interested in installing Ground/Water Source Heat Pumps, what should I do next?

Search for an MCS certified Installer using our directory of approved installers.

MCS is a mark of quality. Using an MCS certified installer ensures that equipment meets good standards of performance and that installers are technically safe and competent.

Make a decision based on three quotes. Trust your instincts and go with a good value quote with an installer you feel you can trust.

Good design and an experienced MCS certified installer are the most important factors when considering the installation of the Ground/Water Source Heat Pump. You should also consider the state of the insulation in your home. This needs to be to a good standard so that heat loss through the walls, roof and floor is minimised and therefore the fact your home is heated to a lower temperature will not be an issue.

Your home’s suitability

Visit Go Renewable to find out the renewable technologies that are suitable for your home. Powered by MCS and Energy Saving Trust, Go Renewable is a start-to-end platform allowing you to assess your home for your next renewable upgrade, book a professional home survey and compare quotes from MCS certified installers ready to install your chosen renewable technology. Get started here. 

Useful links

Here are some great information sources and resources if you would like to find out more about Ground/Water Source Heat Pumps:

Benefits for installers

YOUR MCS COMMUNITY

Membership of MCS forms a solid base for growing your business. We provide our members with trusted and exceptional opportunities to position your business as a quality, reputable renewable energy installer at the forefront of this growing industry.

Route to Smart Export Guarantee

The Government has confirmed MCS as a route through which households can access the new Smart Export Guarantee (SEG). To be eligible, installations up to and including 50kw in size will then need to use MCS certified products, fitted by an MCS certified installer.

Compliance with insurance requirements

Many insurance companies require MCS for renewable technologies that are installed at a policyholder’s address. MCS cannot be given retrospectively and so not having MCS at the point of installation, may cause issues for your customers when they come to insure their homes.

Access to competitive finance deals

Finance companies can require MCS to enable access to their most competitive lending rates. For these organisations, MCS is seen to reduce their risk under the Consumer Credit Act.

Building Work Compliance

If doing work which involves Building Control regulations or NHBC they will ask for an MCS certificate as a way of demonstrating quality assurance. A number of planning authorities also require an MCS certificate.

PV installations still need to comply with Building Control regulations. To notify under these regulations, installers need to be registered on a Competent Persons Scheme. MCS is the only scheme to prove competence when installing renewables.
MCS certification is also a requirement to meet structural warranty requirements for LABC.

Differentiate Your Business

Let your potential customers know that you are part of a nationally recognised, quality assurance scheme, supported by the Department for Energy Security and Net Zero (DESNZ). You can use the MCS Quality Mark logo on your van, website and marketing materials.

Grow Your Business

Your business listing on the MCS database means you are visible to consumers searching for an approved, reputable Installer.

Government Supported Standards

When registering an MCS certified installation, you are making a clear statement to your customer that the work you have completed complies with the relevant MCS government-supported Standard. Use our Standards to demonstrate your commitment to quality, improve performance, reduce risk, work more sustainably or simply to stay compliant.

Consumer Protection

As an MCS approved contractor, your membership of a Consumer Code, either the Renewable Energy Consumer Code (RECC), The Home Insulation & Energy Systems Contractors Scheme (HIES) or the Glass and Glazing Federation (GGF) ensures your customers are protected by a Trading Standards Institute (TSI) Approved Code of Practice.

MCS works closely with Consumer Codes to identify, expose and if necessary, remove those less reputable organisations from the MCS scheme.

Eligibility for Finance and Incentives

MCS is an eligibility requirement for incentive programmes available, such as the Boiler Upgrade Scheme (BUS).

Benefits for Manufacturers

MCS certification assures suppliers, regulators and consumers that an independent organisation has reviewed a product’s manufacturing process and determined that the product complies with MCS specific standards for quality, reliability and performance.

MCS product certification ensures that your products are compliant with UK regulations and provides manufacturers with the opportunity to position your quality products at the forefront of this growing industry. It also means that customers can rest assured that the renewable systems they choose will deliver the results that manufacturers say they will.

Access to the UK’s small-scale renewable energy market

The vast majority of installers of renewable energy systems in UK homes and small businesses are MCS approved. MCS installers recognise the importance of adhering to MCS Standards, under which only MCS certified products can be deployed. By securing MCS certification for your product, you gain access to the UK’s largest base of small-scale renewable energy installers who under their certification, are obliged to only install MCS certified products.

Quality mark for your product

Maintaining MCS certification is a demonstration of the quality and reliability of your product through its adherence to the UK’s recognised, small-scale renewable energy Standard. The MCS certification mark is therefore a great way to instil consumer confidence in your product and can help differentiate your product from the competition.

Enabling consumer access to export tariffs and government incentives

MCS is the route through which small-scale renewable energy installations can qualify for available export tariffs or government incentives, as determined by UK legislation. For example under the government’s Smart Export Guarantee (SEG), energy suppliers with over 150,000 customers are required to provide customers with an export tariff for their surplus electricity. MCS certification is a qualification requirement under SEG. Energy suppliers are provided with direct access to the MCS Installations Database (MID), so that they can validate whether a customer’s renewable energy system has been installed by an MCS approved installer, using MCS certified products.

Product Directory Listing

Market your product range direct to a captive audience of active Installers via our online Product Directory.

ACCESS THE SMART EXPORT GUARANTEE

The Government has confirmed MCS as a route through which households can access the new Smart Export Guarantee (SEG). Under this guarantee, homeowners are paid for every unit of electricity they feed back into the grid from their solar panels.

To be eligible, installations up to and including 50kw in size will then need to use MCS certified products, fitted by an MCS certified installer.

Find out more information about SEG, including eligibility requirements and how much consumers can earn by visiting the Government website.

Installers can download an information leaflet about SEG to distribute to homeowners.

 

USE MCS TO MARKET YOUR BUSINESS

MCS Certification mark on installer's van

The ‘MCS certified’ certification mark and approved logo may only be used by those licensed to do so.

If you are an MCS certified Installer or a Manufacturer with MCS certified products, you will receive an MCS brand pack, including logos, from your Certification Body upon successful completion of the certification process and signing of the Licence Agreement. Compliance with brand guidelines is part of this agreement. MCS will take action against any misuse of the scheme’s logo and certification mark.

Please report any unauthorised use of the MCS branding to our Compliance Team.

COMPLIANCE ACTIVITY

Our commitment to comply with MCS Standards is strong.

We work to build and maintain trust and credibility with our member, customers and other stakeholders.

We have a team dealing with reports of compliance violations and fraud incidents. Please email any compliance related concerns to: mcshelpdesk@mcscertified.com

HELPDESK

If you need guidance with using the MID, assistance with Standards or Scheme documents or support with becoming MCS certified, our dedicated MCS Helpdesk Team would be happy to help answer any questions you have.

Call the Helpdesk on: 0333 103 8130
or see other ways of contacting us.

HELP WITH TECHNICAL QUERIES

Our Scheme Support Service can provide technical support and guidance on how to comply with MCS requirements.

If you would like to request assistance from MCS with a query, please complete our Technical Query Form