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Becoming certified

MCS is an industry-led quality assurance scheme, which demonstrates the quality and reliability of approved products and installation companies.

Being MCS certified demonstrates to your customers that you install/manufacture to the industry-expected level of quality every time. MCS gives you a mark of quality which provides assurance.

BECOMING AN MCS CERTIFIED INSTALLER

There are essentially four elements to becoming an MCS certified Installer. These are:

All MCS Installers will be assessed against the MCS 001 Standard and the specific technical Standard for the technology you wish to become certified for. Installer standards are available here.

Your company will be assessed by a Certification Body to ensure that you install the renewable technology in line with the MCS standards. They will assess your company in terms of company practices and perform an inspection of an installation site that you nominate. The Certification Body you choose will guide you through the process. All of the Certification Bodies have different prices for becoming certified, and timescales can also differ for the assessment. We recommend that you contact a few to decide which is best for your business. A list of Certification Bodies that support MCS certification can be found here

You will need to belong to a Trading Standards Institute (TSI) approved Consumer Code prior to completing your MCS assessment. This facilitates self-regulation and promotes consumer interests. The Codes set out the principles of effective customer service and protection. It goes above and beyond consumer law obligations and sets a higher standard, showing consumers – that code members can be trusted. Currently RECC, HIES and GGF are the consumer codes recognised by MCS.

In order to undertake MCS certification, your company will be asked to demonstrate how you engage the services of skilled, competent, and experienced individuals to fulfil each activity required to meet and maintain the requirements of the scheme. This includes confirmation of the competence of those individuals involved in the supply, design, installation, set to work and commissioning of microgeneration systems for which the company is seeking certification.

MCS has a clearly outlined Competency Criteria that requires fulfilment to join the Scheme and maintain compliance. For information on the routes to certification you should refer to MCS 025, Competency Guidance and MCS Installer Standards.

Routes to Demonstrating Competency
In order to become MCS certified your company will be asked to demonstrate the skill, competency, and experience of an individual or individuals involved in the various roles required to deliver a customer’s system. These roles include the supply, design, installation, set to work and commissioning of the type of systems for which the company is seeking certification.

There are essentially two ways in which an installation company may prove the competency of its employees.

  • The first way is via in date qualifications held and/or short courses attended. The list of accepted qualifications and courses is included in the MCS Competency Guide
  • The second way is prove competency through demonstrating experience to your Certification Body.

The MCS Scheme is open to those who don’t have formal qualifications or whose experience complements the qualifications that they do have. This is referred to as the Experienced Workers Route (EWR). In this scenario, you can expect to need to provide evidence in the form of a portfolio of work completed, setting out how you believe you and/or your staff have met the competency criteria required for the role(s) concerned. Your Certification Body can provide you with guidance on the evidence they would expect an ‘Experienced Worker’ to have.

Part of the process of becoming MCS certified includes demonstrating the operation of a Quality Management System (QMS). The assessing Certification Body will ensure that your company has addressed the Standard requirements through documented procedures and systems.

To support Installers in putting together a QMS, MCS have made templates available that can be used in conjunction with the relevant Standard. These templates can be found in the Standards and Tools Library.

Guidance Document MGD 001 provides guidance on how to interpret MCS 001 and, if used alongside the templates, this should help put the necessary documents in place prior to an assessment by your chosen Certification Body for satisfying this Standard.

Note that some of the QMS documents, particularly quotations and contracts, need to comply with both MCS Standards and Consumer Code requirements; your Trading Standards Institute Approved Consumer Code will have guidance and draft documentation that can be used for this.

These templates are for guidance; and don’t strictly need to be used. Installers already using another QMS may be best advised to retain and maintain those systems. Using these templates is not a guarantee of certification, as the assessment will focus on whether the system is complete, effective and properly maintained.

Certification Bodies

Third party certification is an assessment carried out by an independent, third party organisation to ensure compliance with a technical specification. These organisations are known as Certification Bodies.

The Certification Bodies have been accredited by the United Kingdom Accreditation Service (UKAS) to assess products and installers to the MCS Standards. The Certification Bodies operate within the ISO/IEC17065 accreditation framework.

Where a Certification Body listed is not based in the UK, they have been accredited by the UKAS equivalent for that country which is a part of the Multiparty Lateral Agreement (MLA).

If you wish to get your products certified or if you would like to become a certified installer you will need to contact one of the approved bodies below to make your application to become MCS certified.

You should contact them directly for information about fees and application timescales.

Once certified, your Certification Body will be your main point of contact for any technical queries and you will need to keep them up-to-date with your company details.

INSTALLER CERTIFICATION BODIES

APHC CERTIFICATION LTD

0121 711 5030
Email
Website
Technologies:
Solar Thermal | Biomass | Heat Pumps | MCS023

 

CERTSURE LLP t/a NICEIC

01582 539 140
Email
Website
Technologies:
Micro CHP | Wind Turbines | Solar Thermal | Biomass | Heat Pumps | Solar PV | MCS023

 

NAPIT CERTIFICATION LTD

0845 543 0330
Email
Website
Technologies:
Micro CHP | Wind Turbines | Solar Thermal | Biomass | Heat Pumps | Solar PV | MCS023

 

STROMA INSTALLER CERTIFICATION LTD

0345 250 4533
Email
Website
Technologies:
Solar Thermal | Heat Pumps | Solar PV | MCS023

CERTSURE LLP t/a ELECSA

03333 218 220
Email 
Website
Technologies:
Micro CHP | Wind Turbines | Solar Thermal | Biomass | Heat Pumps | Solar PV | MCS023

 

HETAS

01684 278 170
Email 
Website
Technologies:
Solar Thermal | Biomass

 

OFTEC

01473 626 298
Email 
Website
Technologies :
Solar Thermal | Biomass | Heat Pumps

CERTIFYING PRODUCTS

Product Manufacturers can gain MCS certification for products if they fall within the scope of the Scheme. You should check that your product(s) meets the relevant Product Standard. Product Standards are available here.

To gain certification, your product(s) are assessed by a Certification Body to ensure that your product(s) meet the technical product standard and that your production environment and processes meet MCS requirements. You will also need to provide product testing results for assessment.

TÜV SÜD BABT

01489 558 100
Email
Website
Technologies: Solar PV | Pitched Roof Installation Kit

 

BRITISH BOARD OF AGRÉMENT

01923 665 300
Email
Website
Technologies: Micro CHP | Wind Turbines | Solar Thermal | Biomass | Heat Pumps | Solar PV | Pitched Roof Installation Kit

 

DNVGL

+49 40 361490
Email
Website
Technologies: Wind Turbines

 

HETAS

01684 278 170
Email
Website
Technologies: Biomass

 

INTERTEK

01372 370 900
Email
Website
Technologies: Wind Turbines | Solar Thermal | Heat Pumps | Solar PV

 

SZU (STROJIRENSKY ZKUSEBNI USTAV)

+42 05 41120051
Email
Website
Technologies: Biomass | Heat Pumps

BRE GLOBAL LTD

0333 321 8811
Email
Website
Technologies : Micro CHP | Wind Turbines | Solar Thermal | Biomass | Heat Pumps | Solar PV | Pitched Roof Installation Kit

 

BSI

03450 765 606
Email
Website
Technologies: Micro CHP | Wind Turbines | Solar Thermal | Biomass | Heat Pumps | Solar PV | Pitched Roof Installation Kit

 

EUROVENT CERTITA CERTIFICATION

+33 17 5447171
Email
Website
Technologies: Heat Pumps

 

KIWA LTD

01242 677 877
Email
Website
Technologies: Micro CHP | Wind Turbines | Solar Thermal | Biomass | Heat Pumps | Solar PV | Pitched Roof Installation Kit

 

SGS

+34 91 3138413
Email
Website
Technologies: Wind Turbines