Helpdesk Christmas Opening Times 2022

Over the Christmas period, please note that there will be some temporary changes to the opening of the Helpdesk telephone lines:


Thursday 8th December – 9.00am-2.00pm & 3.00pm-4.30pm

Friday 9th December – 9.00am-3.00pm

Thursday 15th December – 9.00am-12.00pm & 2.00pm-4.30pm

Friday 23rd December 9.00am-4.00pm

Monday 26th December – Closed (Bank Holiday)

Tuesday 27th December – Closed (Bank Holiday)

Wednesday 28th December – Closed

Thursday 29th December – Closed

Friday 30th December – Closed

Monday 2nd January – Closed (Bank Holiday)

From Tuesday 3rd January 2023, the usual opening hours of 9.00am–4.30pm resumes.

You can still email us at, and we will respond as soon as possible in the New Year.