Welcome to MCS
Congratulations on becoming an MCS certified contractor and welcome to the MCS community!
As the sector’s mark of quality, we provide exceptional opportunities to position your business as a quality, reputable and trusted renewable energy contractor at the forefront of this growing industry.
Below is some important information to help you make the most of your MCS certification. Please take some time to read through and don’t hesitate to get in touch if you need any help or support.
Give us your feedback
Now that you are certified, we’d really like to hear from you about your experience of gaining MCS certification. We please ask that the appropriate MCS contact within your business spares a few minutes to complete our survey. Your response will be used to help us understand any barriers and how we can work with MCS certification bodies to improve the process.
MCS Installations Database (MID)
Your certification body, which processed your application and carried out your assessment, should have now set you up on the MCS Installations Database (MID). The MID is our central database where MCS certified installations need to be registered.
If you have not yet received an activation link (or if the link has expired) and you have not yet gained access to the MID, please contact the MCS Helpdesk and we can help you gain access. Your username will be the email address that your certification body has set up on your MID user account and you will need to set a password.
The first installation you need to raise a certificate for on the MID is the installation that you gained certification with as part of the recommissioning process outlined in clause 4.3 of MCS001-2 (unless you used an installation that is not fully within scope to gain initial certification as per clause 5.3.2 of MCS001-2). In line with the MCS Standards, MCS contractors must raise a certificate for every installation that falls under the scope of the scheme. The cost per MCS certificate is £30 + VAT, which is paid via the MID.
If you need help using the MID, we’ve got guidance documents available for download here.
The MCS Certification Mark
The MCS Certification Mark is a big part of what we do. It is a badge of quality, clearly demonstrating that your business or product has met the exacting criteria we set. So please display it with pride to help consumers and communities across the UK recognise the quality and integrity that MCS certification represents.
Your certification body should have provided you with an electronic brand pack, containing the MCS logo and MCS Certification Mark artwork files and brand guidelines. You can also access the MCS marketing materials here.
MCS website listing
As an MCS certified contractor, your company details will appear in our ‘Find a Contractor’ search tool on our website here. This is the most visited page on the MCS website and receives lots of visitors who are looking to find an MCS certified contractor.
Please search for your company and check that your details are correct and up to date, including your contact/website information and the regions where your business operates. If any information is incorrect and needs updating, contact the MCS Helpdesk who can liaise with your certification body to update your details.
Also, if you operate in Scotland, you can sign up to the Renewables Installer Finder free of charge. It helps homeowners find MCS certified contractors and read trustworthy customer reviews. If you’re interested in joining, register your account here and promote your business.
The MCS Data Dashboard
The MCS Data Dashboard provides near-real-time dynamic visualisations of the uptake of small-scale renewable technologies across the UK.
Standards and Tools
All of the MCS Standards can be found in the Standards & Tools Library here.
If you have any technical queries in relation to the technologies/Standards, your Nominated Technical Person should be able to support. There is also a technical query form on our website that you can use, here. Technical queries submitted via this form will be sent directly to the MCS Helpdesk and we will aim to respond to your query within 10 working days. The Installers and Manufacturers FAQ page can also support with any general queries you may have about the scheme.
To search for the latest MCS certified products, visit the MCS product directory here. You can search by product name and model as well as by manufacturer.
If you are a certified solar PV contractor, did you know we also now certify for battery storage installations?
Get in touch
If you would like any further support from MCS, you can book in with one of our Helpdesk team for a 1:1 introductory session. If you are interested in this, please respond to your welcome email you have received suggesting a time slot with your contact details.
The MCS Helpdesk is always here to help. You can contact us on 0333 103 8130, mcshelpdesk@mcscertified.com (open 9.00am to 4.30pm, Monday to Friday) or complete a contact form here..
We recommend keeping in touch with us for the latest updates, news, and developments, so please sign up below for regular updates from MCS.